Where the wisdom of essential oils meets the art of living with intention.
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Updated: March 21, 2026
Where the wisdom of essential oils meets the art of living with intention.
About Us
Resources
Contact
Oils Wisdom
Terms and Conditions of Use
oilswisdom.com
Last Updated: 21 March 2026
Please read these Terms and Conditions carefully before using this website or purchasing any products or services. By accessing oilswisdom.com or completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website.
Important Notice: Purchases made on this website are processed by Paddle.com as the Merchant of Record. These Terms form your agreement with Oils Wisdom (the supplier) while your purchase agreement is with Paddle.
1. About Oils Wisdom
These Terms and Conditions ("Terms") govern your use of the website located at oilswisdom.com ("Website") and the purchase of any products or services offered through it, including online courses, membership programmes, private sessions, digital downloads, audio content, and video content (collectively, "Services").
Oils Wisdom is a sole proprietorship registered in Georgia (the country). These Terms are governed by Georgian law.
Trading name: Oils Wisdom
Legal entity: Sole proprietorship registered in Georgia
Website: oilswisdom.com
Contact email: [email protected]
Registered address: Tbilisi, Georgia
Jurisdiction: the courts of Tbilisi, Georgia
References to "we," "us," or "our" mean Oils Wisdom. References to "you" or "your" mean any individual accessing or using the Website or Services.
2. Acceptance of Terms
By accessing this Website, creating an account, enrolling in a course, subscribing to a membership, booking a private session, or downloading any content, you agree to these Terms in full. We reserve the right to update these Terms at any time. The most current version will always be available at oilswisdom.com/terms. Continued use of the Website following any update constitutes acceptance of the revised Terms.
If you are under the age of 18, you may not use this Website or purchase any Services without the consent of a parent or legal guardian.
3. Services Offered
Oils Wisdom offers the following categories of services:
3.1 Online Courses
Self-paced and structured educational programmes delivered through our course platform (EzyCourse). Each course listing specifies its content, duration, access period, and price. Course content — including video, audio, text, worksheets, and downloadable materials — is provided for personal educational use only.
3.2 Membership Programme
A subscription-based membership providing access to a growing library of content, live monthly sessions, community access, guided practices, and additional resources. Membership is billed on a recurring basis (monthly or annual, as selected at the time of purchase). Access to membership content is conditional on a current, active subscription.
3.3 Private Sessions
One-on-one sessions with the practitioner, delivered online via video call. Sessions are educational and supportive in nature. They are not a substitute for licensed medical, psychological, psychiatric, or therapeutic care. Each session is conducted according to the scope of practice of an aromatherapy educator and aroma psychologist. You are responsible for your own health decisions.
3.4 Digital Content
Audio files (including guided meditations, subliminal programming recordings, and aromatic practice guides), video content, and downloadable educational materials available through the Website or membership area. All digital content is provided for personal, non-commercial use only.
3.5 Free Content
Blog articles, email content, social media content, and other publicly available educational materials. Free content is subject to the same intellectual property protections as paid content (see Section 7).
4. Purchases, Payments, and Pricing
4.1 Pricing
All prices are listed in US Dollars (USD) unless otherwise stated. Prices are subject to change at any time. The price displayed at the time of checkout is the price you will be charged. We are not responsible for currency conversion fees charged by your bank or payment provider.
4.2 Payment
All payments are processed by Paddle.com, our appointed Merchant of Record. By completing a purchase you authorise Paddle to charge the amount stated at checkout to your chosen payment method. We do not store any payment card details.
4.3 Taxes
Paddle, as Merchant of Record, is responsible for calculating, collecting, and remitting all applicable sales tax, VAT, GST, and other duties in the buyer’s jurisdiction. Prices displayed at checkout include all applicable taxes where required by law.
4.4 Membership Billing
Memberships are billed automatically on a recurring basis at the frequency selected at checkout (monthly or annual). Your subscription will renew automatically at the end of each billing period unless you cancel before the renewal date. You will receive a reminder notification prior to annual renewals. You are responsible for ensuring your payment details remain current.
We reserve the right to change membership prices with at least 30 days’ written notice to your registered email address. You will have the option to cancel before the new price takes effect.
4.5 Paddle as Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. By placing an order through Paddle you are purchasing the Services from Paddle and you agree to be bound by Paddle’s Buyer Terms in addition to these Terms. You can view Paddle’s Buyer Terms here: https://www.paddle.com/legal/checkout-buyer-terms
5. Refund and Cancellation Policy
5.1 Online Courses
We offer a 14-day refund window from the date of purchase for online courses, provided that you have not completed more than 20% of the course content. Refund requests must be submitted in writing to [email protected] within the 14-day window, including your order details and reason for the request. Refunds will be processed within 10 business days to the original payment method. Refunds are subject to Paddle’s processing timelines.
No refund will be issued if:
5.2 Membership Subscriptions
You may cancel your membership at any time. Cancellation takes effect at the end of the current billing period; you will retain access to membership content until that date. We do not offer partial refunds for unused portions of a billing period. Refunds are subject to Paddle’s processing timelines.
Annual memberships: if you cancel within 14 days of an annual renewal charge and have not accessed the membership content during that renewal period, you may request a full refund of the renewal charge. After 14 days, no refund will be issued for annual membership fees.
5.3 Private Sessions
Sessions cancelled or rescheduled more than 48 hours before the scheduled time will receive a full refund or may be rescheduled at no additional cost. Sessions cancelled within 48 hours of the scheduled time are non-refundable. If we need to cancel a session, a full refund will be issued or the session will be rescheduled at your preference.
5.4 Digital Downloads and Audio/Video Content
Due to the nature of digital products, all sales of standalone downloadable content (audio files, video files, PDF guides) are final and non-refundable once the content has been accessed or downloaded. If you experience a technical issue preventing access, please contact us and we will resolve it promptly.
5.5 How to Request a Refund
Refunds (where eligible under our policy) can be requested via your Paddle account or by contacting us at [email protected]. Paddle will process approved refunds to the original payment method.
5.6 Chargebacks and Payment Disputes
You agree not to initiate a chargeback or dispute with your bank or payment provider for any purchase where you have received access to the Services. If you have a concern about a charge, please contact us at [email protected] first and we will work to resolve it promptly. Any chargeback initiated without first contacting us may result in immediate termination of your account and recovery of the disputed amount plus any associated costs.
6. Course Access and Enrolment
Upon successful payment, you will receive access to your purchased course or content through your account on our platform. Course access periods are specified on each course listing. Where no access period is stated, "lifetime access" means access for as long as the course remains available on our platform. We will provide a minimum of 30 days’ notice before retiring or removing any course. We reserve the right to update course content at any time; updates will not reduce the substantive value of the course.
You are responsible for ensuring you have the technical requirements to access course content, including a stable internet connection, compatible browser or device, and any software specified in the course description.
Course enrolment is for a single individual. You may not share your login credentials, transfer your enrolment to another person, or allow others to access your account.
7. Intellectual Property
All content on oilswisdom.com — including but not limited to course materials, audio recordings, video content, written articles, blog posts, frameworks (including The Alchemical Bridge), worksheets, downloadable guides, brand names, logos, and visual design — is the intellectual property of Oils Wisdom and is protected by applicable copyright, trademark, and intellectual property law.
7.1 Permitted Use
You may access and use purchased content for your own personal, non-commercial educational purposes. You may make personal notes and adaptations for your own private practice.
7.2 Prohibited Use
You may not, without our express written permission:
Breach of these intellectual property terms may result in immediate termination of your access without refund and may give rise to legal action.
8. Health, Medical, and Safety Disclaimer
This is one of the most important sections of these Terms. Please read it carefully.
Essential oils are highly concentrated natural compounds. Used without proper knowledge of dilution ratios, contraindications, and safety protocols, they can cause skin irritation, sensitisation, or other adverse reactions. All safety guidance provided in our courses, sessions, and content must be followed carefully.
The content provided by Oils Wisdom — including all courses, blog articles, audio content, private sessions, and any other materials — is intended for general educational purposes only. It does not constitute medical advice, diagnosis, treatment, or professional healthcare guidance of any kind.
8.1 You acknowledge and agree that:
8.2 Vulnerable Populations
Our content includes specific safety guidance regarding essential oil use with children, during pregnancy, in the elderly, and with certain health conditions. You are responsible for applying this guidance appropriately and for seeking qualified professional advice where indicated.
8.3 Emergency Situations
If you or someone in your care is experiencing a medical emergency, call your local emergency services immediately. Our content and practitioners are not equipped to provide emergency medical assistance.
9. User Accounts and Conduct
9.1 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect any unauthorised use of your account.
9.2 Community Standards
Where our Services include access to community spaces (membership forum, group sessions, or similar), you agree to engage with other members and with our team with respect, kindness, and integrity. The following conduct is strictly prohibited:
We reserve the right to remove content that violates these standards and to suspend or terminate the account of any member who breaches them, without refund.
9.3 Accurate Information
You agree to provide accurate, current, and complete information when creating an account or making a purchase, and to update your information promptly if it changes.
10. Privacy and Data
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, available at oilswisdom.com/privacy. By using this Website, you consent to the practices described in the Privacy Policy.
We comply with the data protection laws of Georgia. If you are a resident of the European Union or European Economic Area, we also endeavour to comply with the General Data Protection Regulation (GDPR) in respect of any personal data we hold about you.
We use third-party service providers to operate aspects of our Website and Services, including course delivery (EzyCourse), payment processing, and email communication. These providers have their own privacy policies and data handling practices. We take reasonable steps to ensure that our providers maintain appropriate data protection standards.
Paddle also processes certain payment and tax data on our behalf under its own privacy policy
11. Third-Party Links and Services
Our Website may contain links to third-party websites, resources, or services. These links are provided for convenience and information only. We do not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party site. Accessing third-party links is at your own risk.
Our course platform (EzyCourse) is operated by a third party. Your use of that platform is also subject to EzyCourse’s own terms of service and privacy policy.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Oils Wisdom, its owner, instructors, and affiliates shall not be liable for:
Our total liability to you for any claim arising from these Terms or your use of the Services shall not exceed the total amount you paid us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.
13. Warranties and Disclaimers
The Website and all Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice where possible.
14. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Georgia. Any disputes arising from these Terms or your use of the Website or Services shall first be addressed through good faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Tbilisi, Georgia.
Notwithstanding the above, if you are a consumer resident in the European Union or another jurisdiction with mandatory consumer protection laws, those laws may give you additional rights that cannot be excluded under these Terms. EU residents may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
15. Termination
We reserve the right to suspend or terminate your access to the Website or any Services at our discretion if you breach these Terms, engage in fraudulent activity, or cause harm to other users or to our business. In the event of termination for breach, no refund will be issued.
You may terminate your account at any time by contacting us at [email protected]. Termination does not affect any rights or obligations that arose before the termination date.
16. Force Majeure
We will not be liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemic, government action, technical failure of third-party infrastructure, or internet service disruption.
17. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions of these Terms will continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or notices published on this Website, constitute the entire agreement between you and Oils Wisdom with respect to your use of the Website and Services, and supersede all prior agreements and understandings.
19. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Website: oilswisdom.com
Mailing address: Tbilisi, Georgia
We aim to respond to all enquiries within 5 business days.